Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From105US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

93 Banyan Drive, Hilo, Hawaii, United States of America, 96720
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Mobility accessible
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Balcony
Check Prices
Queen Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Balcony
Check Prices
King Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King Size Bed
Shower
Air conditioning
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
Hilo 1.4 mi
Airports
Hilo (ITO) 3.9 mi
Waimea-Kohala (MUE) 58.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Services

  • Valet parking
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
Show more

Location

93 Banyan Drive, Hilo, Hawaii, United States of America, 96720
Map view
93 Banyan Drive, Hilo, Hawaii, United States of America, 96720
Nearby
Island
Coconut Island
1600 ft
Hilo Harbor
200 ft
Gallery
Banyan Gallery
1900 ft
Ice Pond
1700 ft
Beach
Reeds Bay
1800 ft
Restaurants
Hula Hula's
200 ft
93 Banyan Dr
Banyan's Restaurant and Bar
2300 ft
87B Banyan Dr
Queen's Court Restaurant
1900 ft
71 Banyan Dr Hilo Hawaiian Hotel
Wai'oli Lounge & iCafe
1900 ft
71 Banyan Dr
Restaurant Hotel Hilo Hawaiian
1900 ft
71 Banyan Dr
Hilo Bay Cafe
3800 ft
123 Lihiwai Street
Coconut Grill
3400 ft
136 Banyan Way

Reviews and Ratings <br />

Feedback from previous guests about their experience.
56%
loved the resort and would return for another relaxing stay
Beautiful location
Nice views
Poor room cleanliness
Limited dining options
5.6/10
Guest rating
Rooms
5.0
Location
8.4
Service
5.0
Dining
5.0
Guest reviews
5.6/10
based on 5 reviews
3.5/5 based on 1627 reviews
6.9
6.9/10 based on 344 reviews
#5 of 7 hotels in Hilo based on Tripadvisor
Derrick
United States of America, March  2025
5.0/10

My stay at the Grand Naniloa was quite an experience, but unfortunately, not a good one. The location is great, but the cleanliness and service left a lot to be desired. The staff seemed unhappy and the breakfast options were very disappointing. The room had a foul smell and the amenities were lacking, making my overall experience quite frustrating.

Rooms
5.0
The room had a very unpleasant smell and there was minimal storage space. It also felt outdated.
Service
5.0
Service ranged from unhelpful to minimal, not what I expected for my status as a Diamond member.
Location
7.0
The location is right in Hilo, conveniently close to the airport and beautiful views, but the hotel's condition needs improvement.
Dining
5.0
The breakfast choices were very limited and not up to Hilton standards. I would recommend finding a nearby place instead.
Facilities
5.0
Facilities seemed outdated and not well-maintained, lacking basic necessities like enough storage space in the room.
Rebecca
United States of America, January  2025
5.6/10

My stay at this hotel had its highs and lows. The location is beautiful, with stunning views, but service was lacking with unresponsive staff. The room left much to be desired with noise issues and cleanliness concerns. Dining options were very limited, which was disappointing, especially for the price we paid.

Rooms
5.0
The room was noisy and not clean, with ants and a strange odor. Definitely needed better attention to detail.
Service
5.0
Service was hit or miss, with some staff members being nice, but overall, there were just too few of them, leading to long waits and unfulfilled requests.
Location
9.0
The hotel is on a beautiful peninsula with a lovely view of Hilo, which was a highlight of the stay.
Dining
5.0
The dining options were quite poor, lacking variety and quality. Breakfast was underwhelming and not what I expected from a property of this caliber.
Facilities
6.0
Facilities like the pool were nice but didn't quite make up for the negatives of our stay.
Beautiful location
Poor room cleanliness
Richard
United States of America, January  2025
6.2/10

I had a mixed experience at this hotel. On one hand, the location was great and my room had an amazing view, but there were some significant issues with service and the dining that left me disappointed. The wait to check in was surprisingly long, and the price for certain amenities felt unjustifiably high.

Rooms
7.0
My room was decent with a great view, but I found it odd that it didn't have a closet and felt unclean at times. It also lacked daily restocking by the staff.
Service
5.0
The staff seemed overwhelmed and some were not very helpful, particularly during check-in. I felt like I was being ignored when I tried to address my concerns.
Location
9.0
The hotel is ideally situated close to downtown Hilo and major attractions, making it convenient to explore the area.
Dining
5.0
The dining experience was frustrating, especially since I had to pay extra for breakfast with limited options. Communication about costs was also lacking.
Facilities
6.0
The pool area was okay but felt too small for the number of guests, and many lounge chairs were in need of a good cleaning.
William
United States of America, December  2024
5.6/10

The hotel boasts a beautiful location between two bays with stunning views, but unfortunately, my experience was marred by cleanliness and service issues. While the lobby and open-air spaces are inviting, the room conditions and event management left much to be desired. It's definitely a mixed bag with more negatives than positives for my stay.

Rooms
5.0
The rooms appeared recently renovated but lacked sufficient storage space. There was also a strong odor present that detracted from my overall comfort.
Service
5.0
Service was hit or miss; I found staff not particularly accommodating or helpful, especially during events where it was nearly impossible to get a drink.
Location
8.0
The hotel is beautifully situated on the bay, providing lovely views and a serene atmosphere despite the surrounding unkempt areas.
Dining
6.0
Dining options felt limited, and while the restaurant's food was decent, it was overpriced for what you get. Breakfast had some variety but lacked hot items.
Facilities
5.0
Facilities included a nice bar and a pool area, but the overall cleanliness was not up to standard.
Sean
United States of America, December  2024
7.4/10

While the hotel boasts a stunning corner view and a beautiful location for sunrises, we faced significant issues that impacted our overall enjoyment. The accommodations were clean, but the noise from the AC units made our stay less comfortable. Additionally, we had concerns about the security of our luggage when left in their care. Though the staff was mostly helpful, the experience left us with mixed feelings about returning.

Rooms
6.0
Our corner room provided a fabulous view, but it felt old and tired. The noise from the AC units made it difficult to enjoy the space fully.
Service
7.0
While most valets were helpful, we experienced an issue with our luggage being left in an unsecured area, which made us feel uneasy.
Location
9.0
The hotel's location is excellent for enjoying the nearby Banyan drive and the views are spectacular, especially for sunrises.
Dining
Facilities
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room