Grand Naniloa Hotel, A Doubletree By Hilton, Hilo ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

93 Banyan Drive, Hilo, Hawaii, United States, 96720

“The hotel's stunning oceanfront setting makes it perfect for enjoying sunsets and taking in Hilo's beauty.”view full review

Grand Naniloa Hotel, A Doubletree By Hilton is a 4-star Hilo hotel featuring an oceanfront swimming pool and a 9-hole golf course. This resort offers amenities such as a fitness center, on-site dining, and complimentary WiFi.

Rooms & Amenities

Guest accommodations at Grand Naniloa Hotel range from standard rooms to oceanfront suites, many featuring private balconies with stunning views of Hilo Bay. Amenities include a mini-fridge, microwave, and air conditioning.

Dining Options

Dining options include Hula Hulas, showcasing farm-to-fork Hawaiian cuisine for breakfast, lunch, and dinner, along with a full-service bar that features live music and ocean views. Room service is available for added convenience.

Leisure & Activities

Leisurely activities include paddleboarding, kayaking, and snorkeling accessible directly from the hotel. Guests can enjoy weekly hula performances and explore natural attractions like Rainbow Falls and Mauna Kea.

Services & Local Area

The hotel offers 12000 square feet of flexible event space suitable for meetings and gatherings. Additional services include valet parking and a business center, along with easy access to Hilo International Airport, just 10 minutes away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Ocean View Mobility or Hearing Access

2 persons

33 m²

1 King-size bed

Shower

Balcony

room details

King Room

2 persons

25 m²

1 King-size bed

Shower

Balcony

room details

Queen Room Two Queen Beds

2 persons

25 m²

2 King Size Beds

Shower

Balcony

room details

King Room Ocean View

2 persons

34 m²

1 King-size bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Hilo 2.3 km

Airports

Hilo (ITO) 6.2 km

Waimea-Kohala (MUE) 93.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

“During my stay, I had the chance to dine both at the hotel lobby for breakfast and at Hula Hula's restaurant for dinner. The buffet breakfast was good, offering a variety of pastries, coffee, and breakfast items at a reasonable price. Dinner at Hula Hula's was enjoyable, with a larger menu-though I found it a tad overpriced for my taste.” view full review

Comfortable Mini Suite

“I stayed in a Junior Suite with a wrap-around balcony that provided very nice views in every direction. The room was not only clean and comfortable, but it also featured a small kitchen area equipped with a fridge, microwave, and a safe, which made my stay extremely convenient. I appreciated the thoughtful amenities that added to my comfort.” view full review

Great Leisure Facilities

“The hotel offers a small pool for relaxation, along with access to nearby beaches for swimming. Though I didn't use the pool myself, I noticed it was well-maintained. Additionally, the hotel had laundry facilities open 24 hours, which was handy for guests who wanted to freshen up their clothes during their stay.” view full review

Convenient Valet Service

“Valet parking made my experience hassle-free, especially given the rainy weather during my visit. The convenience of calling down to retrieve my car made it easy to get on the road without any delays, and it was a wonderful service that added to my overall comfort at the hotel.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Hiking
Cycling
Golf course
Fishing

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

93 Banyan Drive, Hilo, Hawaii, United States, 96720

Map view

93 Banyan Drive, Hilo, Hawaii, United States, 96720

City landmarks

Park

Liliuokalani Park and Gardens

800 m

Museum

Pacific Tsunami Museum

2.3 km

Landmark

Reed's Bay Beach Park

640 m

Island

Kaula'inaiwi Island

970 m

Landmark

Hilo Bay

1.3 km

Landmark

Kuhio Kalanianaole Park

690 m

Landmark

Moku Ola / Coconut Island

980 m

Gallery

Wailoa Center

2.6 km

Gallery

East Hawai'i Cultural Center

2.5 km

Landmark

Waiakea Peninsula

930 m

Landmark

State Route 200

2.3 km

Museum

Mokupapapa Discovery Center

2.3 km

Park

Wailoa River State Park

2.4 km

Landmark

Mauna Loa Observatory

2.6 km

Landmark

Merrie Monarch Festival

1.2 km

Landmark

Wailoa Boat Harbor

1.2 km

Landmark

Bayfront Park

1.2 km

Landmark

Hilo Bayfront Beach Park

1.3 km

Gallery

Extreme Exposure Fine Art Gallery

2.2 km

Gallery

One Gallery

2.3 km

Landmark

Blonde Reef

1.7 km

Park

Wailoa Center & Wailoa River State Park

2.6 km

Bay

Puhi Bay

2.9 km

Landmark

Keaukaha Beach Park

3.1 km

Monument

King Kamehameha Statue

2.2 km

Nearby

Island

Coconut Island

480 m

Hilo Harbor

50 m

Gallery

Banyan Gallery

550 m

Ice Pond

490 m

Beach

Reeds Bay

540 m

Restaurants

Sandalwood Dining Room

170 m

93 Banyan Dr Doubletree by Hilton

Banyan's Restaurant and Bar

700 m

87B Banyan Dr

Queen's Court Restaurant

560 m

71 Banyan Dr Hilo Hawaiian Hotel

Wai'oli Lounge & iCafe

560 m

71 Banyan Dr

Restaurant Hotel Hilo Hawaiian

560 m

71 Banyan Dr

Hilo Bay Cafe

1.1 km

123 Lihiwai Street

Coconut Grill

1.0 km

136 Banyan Way

Reviews and Ratings

Feedback from previous guests about their experience.

3.5/5 based on 1627 reviews

#5 of 7 hotels in Hilo based on Tripadvisor

Derrick

United States, March 2025

5.0/10

My stay at the Grand Naniloa was quite an experience, but unfortunately, not a good one. The location is great, but the cleanliness and service left a lot to be desired. The staff seemed unhappy and the breakfast options were very disappointing. The room had a foul smell and the amenities were lacking, making my overall experience quite frustrating.

Rooms

5.0

The room had a very unpleasant smell and there was minimal storage space. It also felt outdated.

Service

5.0

Service ranged from unhelpful to minimal, not what I expected for my status as a Diamond member.

Location

7.0

The location is right in Hilo, conveniently close to the airport and beautiful views, but the hotel's condition needs improvement.

Dining

5.0

The breakfast choices were very limited and not up to Hilton standards. I would recommend finding a nearby place instead.

Facilities

5.0

Facilities seemed outdated and not well-maintained, lacking basic necessities like enough storage space in the room.

Rebecca

United States, January 2025

5.6/10

My stay at this hotel had its highs and lows. The location is beautiful, with stunning views, but service was lacking with unresponsive staff. The room left much to be desired with noise issues and cleanliness concerns. Dining options were very limited, which was disappointing, especially for the price we paid.

Rooms

5.0

The room was noisy and not clean, with ants and a strange odor. Definitely needed better attention to detail.

Service

5.0

Service was hit or miss, with some staff members being nice, but overall, there were just too few of them, leading to long waits and unfulfilled requests.

Location

9.0

The hotel is on a beautiful peninsula with a lovely view of Hilo, which was a highlight of the stay.

Dining

5.0

The dining options were quite poor, lacking variety and quality. Breakfast was underwhelming and not what I expected from a property of this caliber.

Facilities

6.0

Facilities like the pool were nice but didn't quite make up for the negatives of our stay.

Beautiful location

Poor room cleanliness

Richard

United States, January 2025

6.2/10

I had a mixed experience at this hotel. On one hand, the location was great and my room had an amazing view, but there were some significant issues with service and the dining that left me disappointed. The wait to check in was surprisingly long, and the price for certain amenities felt unjustifiably high.

Rooms

7.0

My room was decent with a great view, but I found it odd that it didn't have a closet and felt unclean at times. It also lacked daily restocking by the staff.

Service

5.0

The staff seemed overwhelmed and some were not very helpful, particularly during check-in. I felt like I was being ignored when I tried to address my concerns.

Location

9.0

The hotel is ideally situated close to downtown Hilo and major attractions, making it convenient to explore the area.

Dining

5.0

The dining experience was frustrating, especially since I had to pay extra for breakfast with limited options. Communication about costs was also lacking.

Facilities

6.0

The pool area was okay but felt too small for the number of guests, and many lounge chairs were in need of a good cleaning.

William

United States, December 2024

5.6/10

The hotel boasts a beautiful location between two bays with stunning views, but unfortunately, my experience was marred by cleanliness and service issues. While the lobby and open-air spaces are inviting, the room conditions and event management left much to be desired. It's definitely a mixed bag with more negatives than positives for my stay.

Rooms

5.0

The rooms appeared recently renovated but lacked sufficient storage space. There was also a strong odor present that detracted from my overall comfort.

Service

5.0

Service was hit or miss; I found staff not particularly accommodating or helpful, especially during events where it was nearly impossible to get a drink.

Location

8.0

The hotel is beautifully situated on the bay, providing lovely views and a serene atmosphere despite the surrounding unkempt areas.

Dining

6.0

Dining options felt limited, and while the restaurant's food was decent, it was overpriced for what you get. Breakfast had some variety but lacked hot items.

Facilities

5.0

Facilities included a nice bar and a pool area, but the overall cleanliness was not up to standard.

Sean

United States, December 2024

7.4/10

While the hotel boasts a stunning corner view and a beautiful location for sunrises, we faced significant issues that impacted our overall enjoyment. The accommodations were clean, but the noise from the AC units made our stay less comfortable. Additionally, we had concerns about the security of our luggage when left in their care. Though the staff was mostly helpful, the experience left us with mixed feelings about returning.

Rooms

6.0

Our corner room provided a fabulous view, but it felt old and tired. The noise from the AC units made it difficult to enjoy the space fully.

Service

7.0

While most valets were helpful, we experienced an issue with our luggage being left in an unsecured area, which made us feel uneasy.

Location

9.0

The hotel's location is excellent for enjoying the nearby Banyan drive and the views are spectacular, especially for sunrises.

Dining

Facilities