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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

93 Banyan Drive, Hilo, Hawaii, United States, 96720

Grand Naniloa Hotel, A Doubletree By Hilton is a 4-star Hilo hotel featuring an oceanfront swimming pool and a 9-hole golf course. This resort offers amenities such as a fitness center, on-site dining, and complimentary WiFi.

Rooms & Amenities

Guest accommodations at Grand Naniloa Hotel range from standard rooms to oceanfront suites, many featuring private balconies with stunning views of Hilo Bay. Amenities include a mini-fridge, microwave, and air conditioning.

Dining Options

Dining options include Hula Hulas, showcasing farm-to-fork Hawaiian cuisine for breakfast, lunch, and dinner, along with a full-service bar that features live music and ocean views. Room service is available for added convenience.

Leisure & Activities

Leisurely activities include paddleboarding, kayaking, and snorkeling accessible directly from the hotel. Guests can enjoy weekly hula performances and explore natural attractions like Rainbow Falls and Mauna Kea.

Services & Local Area

The hotel offers 12000 square feet of flexible event space suitable for meetings and gatherings. Additional services include valet parking and a business center, along with easy access to Hilo International Airport, just 10 minutes away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Ocean View Mobility or Hearing Access
2 persons
33 m² 
1 King-size bed
Shower
Balcony
King Room
2 persons
25 m² 
1 King-size bed
Shower
Balcony
Queen Room Two Queen Beds
2 persons
25 m² 
2 King Size Beds
Shower
Balcony
King Room Ocean View
2 persons
34 m² 
1 King-size bed
Shower
Balcony
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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Hilo 2.3 km
Airports
Hilo (ITO) 6.2 km
Waimea-Kohala (MUE) 93.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Pool with view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Location

93 Banyan Drive, Hilo, Hawaii, United States, 96720
Map view
93 Banyan Drive, Hilo, Hawaii, United States, 96720
Nearby
Island
Coconut Island
480 m
Hilo Harbor
50 m
Gallery
Banyan Gallery
550 m
Ice Pond
490 m
Beach
Reeds Bay
540 m
Restaurants
Sandalwood Dining Room
170 m
93 Banyan Dr Doubletree by Hilton
Banyan's Restaurant and Bar
700 m
87B Banyan Dr
Queen's Court Restaurant
560 m
71 Banyan Dr Hilo Hawaiian Hotel
Wai'oli Lounge & iCafe
560 m
71 Banyan Dr
Restaurant Hotel Hilo Hawaiian
560 m
71 Banyan Dr
Hilo Bay Cafe
1.1 km
123 Lihiwai Street
Coconut Grill
1.0 km
136 Banyan Way

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
3.5/5 based on 1627 reviews
7.0
7.0/10 based on 316 reviews
#5 of 7 hotels in Hilo based on Tripadvisor
Derrick
United States, March  2025
5.0/10

My stay at the Grand Naniloa was quite an experience, but unfortunately, not a good one. The location is great, but the cleanliness and service left a lot to be desired. The staff seemed unhappy and the breakfast options were very disappointing. The room had a foul smell and the amenities were lacking, making my overall experience quite frustrating.

Rooms
5.0
The room had a very unpleasant smell and there was minimal storage space. It also felt outdated.
Service
5.0
Service ranged from unhelpful to minimal, not what I expected for my status as a Diamond member.
Location
7.0
The location is right in Hilo, conveniently close to the airport and beautiful views, but the hotel's condition needs improvement.
Dining
5.0
The breakfast choices were very limited and not up to Hilton standards. I would recommend finding a nearby place instead.
Facilities
5.0
Facilities seemed outdated and not well-maintained, lacking basic necessities like enough storage space in the room.
Rebecca
United States, January  2025
5.6/10

My stay at this hotel had its highs and lows. The location is beautiful, with stunning views, but service was lacking with unresponsive staff. The room left much to be desired with noise issues and cleanliness concerns. Dining options were very limited, which was disappointing, especially for the price we paid.

Rooms
5.0
The room was noisy and not clean, with ants and a strange odor. Definitely needed better attention to detail.
Service
5.0
Service was hit or miss, with some staff members being nice, but overall, there were just too few of them, leading to long waits and unfulfilled requests.
Location
9.0
The hotel is on a beautiful peninsula with a lovely view of Hilo, which was a highlight of the stay.
Dining
5.0
The dining options were quite poor, lacking variety and quality. Breakfast was underwhelming and not what I expected from a property of this caliber.
Facilities
6.0
Facilities like the pool were nice but didn't quite make up for the negatives of our stay.
Beautiful location
Poor room cleanliness
Richard
United States, January  2025
6.2/10

I had a mixed experience at this hotel. On one hand, the location was great and my room had an amazing view, but there were some significant issues with service and the dining that left me disappointed. The wait to check in was surprisingly long, and the price for certain amenities felt unjustifiably high.

Rooms
7.0
My room was decent with a great view, but I found it odd that it didn't have a closet and felt unclean at times. It also lacked daily restocking by the staff.
Service
5.0
The staff seemed overwhelmed and some were not very helpful, particularly during check-in. I felt like I was being ignored when I tried to address my concerns.
Location
9.0
The hotel is ideally situated close to downtown Hilo and major attractions, making it convenient to explore the area.
Dining
5.0
The dining experience was frustrating, especially since I had to pay extra for breakfast with limited options. Communication about costs was also lacking.
Facilities
6.0
The pool area was okay but felt too small for the number of guests, and many lounge chairs were in need of a good cleaning.
William
United States, December  2024
5.6/10

The hotel boasts a beautiful location between two bays with stunning views, but unfortunately, my experience was marred by cleanliness and service issues. While the lobby and open-air spaces are inviting, the room conditions and event management left much to be desired. It's definitely a mixed bag with more negatives than positives for my stay.

Rooms
5.0
The rooms appeared recently renovated but lacked sufficient storage space. There was also a strong odor present that detracted from my overall comfort.
Service
5.0
Service was hit or miss; I found staff not particularly accommodating or helpful, especially during events where it was nearly impossible to get a drink.
Location
8.0
The hotel is beautifully situated on the bay, providing lovely views and a serene atmosphere despite the surrounding unkempt areas.
Dining
6.0
Dining options felt limited, and while the restaurant's food was decent, it was overpriced for what you get. Breakfast had some variety but lacked hot items.
Facilities
5.0
Facilities included a nice bar and a pool area, but the overall cleanliness was not up to standard.
Sean
United States, December  2024
7.4/10

While the hotel boasts a stunning corner view and a beautiful location for sunrises, we faced significant issues that impacted our overall enjoyment. The accommodations were clean, but the noise from the AC units made our stay less comfortable. Additionally, we had concerns about the security of our luggage when left in their care. Though the staff was mostly helpful, the experience left us with mixed feelings about returning.

Rooms
6.0
Our corner room provided a fabulous view, but it felt old and tired. The noise from the AC units made it difficult to enjoy the space fully.
Service
7.0
While most valets were helpful, we experienced an issue with our luggage being left in an unsecured area, which made us feel uneasy.
Location
9.0
The hotel's location is excellent for enjoying the nearby Banyan drive and the views are spectacular, especially for sunrises.
Dining
Facilities
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Rooms and Guests2 Guests, 1 Room