Grand Naniloa Hotel, A Doubletree By Hilton Hilo, Hilo
About Resort
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Hiking
- Cycling
- Golf course
- Fishing
Services
- Valet parking
- Room service
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Pool with view
Room features
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Location
Reviews and Ratings <br />
My stay at the Grand Naniloa was quite an experience, but unfortunately, not a good one. The location is great, but the cleanliness and service left a lot to be desired. The staff seemed unhappy and the breakfast options were very disappointing. The room had a foul smell and the amenities were lacking, making my overall experience quite frustrating.
My stay at this hotel had its highs and lows. The location is beautiful, with stunning views, but service was lacking with unresponsive staff. The room left much to be desired with noise issues and cleanliness concerns. Dining options were very limited, which was disappointing, especially for the price we paid.
I had a mixed experience at this hotel. On one hand, the location was great and my room had an amazing view, but there were some significant issues with service and the dining that left me disappointed. The wait to check in was surprisingly long, and the price for certain amenities felt unjustifiably high.
The hotel boasts a beautiful location between two bays with stunning views, but unfortunately, my experience was marred by cleanliness and service issues. While the lobby and open-air spaces are inviting, the room conditions and event management left much to be desired. It's definitely a mixed bag with more negatives than positives for my stay.
While the hotel boasts a stunning corner view and a beautiful location for sunrises, we faced significant issues that impacted our overall enjoyment. The accommodations were clean, but the noise from the AC units made our stay less comfortable. Additionally, we had concerns about the security of our luggage when left in their care. Though the staff was mostly helpful, the experience left us with mixed feelings about returning.